The Bank of America fraud department is trying to figure out what happened at the ATM that’s connected to the drive-through on NW 56th St.
According to an employee at the bank, there was some sort of fraud occurring around the middle of last month, although they won’t say for sure if it was a card reader (also known as a “skimmer“). She said the bank has called everyone whose number might be compromised and has frozen debit cards of all the account holders who may have been affected. No word on how many customers were called, but two My Ballard readers in the forum say they were contacted. “The bank is working to resolve my personal account but told me they’ve had others report the same, so they are investigating,” said Patyh, who first posted the warning in the forum. B of A says the ATM there is now safe to use.
Bank of America investigating ATM fraud
I guess I am not the only victim of ATM fraudulent withdrawal. Though I have never had any problem with Bank of America since I started banking with them since 2002. However, I had a problem with CAPITAL ONE BANK and this time it was a credit fraudulent withdrawal at a CAPITAL ONE banking center. I applied for a credit card with capital one sometimes in November 2008 and believe you me, they card never got to me. I received a call from a capital one representative asking if I have received the card and instructed if I didn’t receive the card by next Monday (they called on a Friday) and lo and behold I was suspicious and called the automated service and entered my social to get access to the account and the system relayed to me that $400 has been withdrawn from the account. So start my unending battle, calling the customer service, spoke to the numerous representatives and even the account manager called Juanda. Left messages but she never call me unless she will call in after writing this. I was instructed to send various documents, undertaken, police report and what have you still nothing has been done. It is almost 8 months since this incident happened and my recent call to them was that they didn’t get my fax of the police report and hence investigation was stalled. I begin to wonder, this incident happened at a Capital one bank branch and still they can’t deem it fit to look up the security camera to act quickly and may be they will be lucky to catch the culprit but no, they want a police report. Now police report was submitted and yet nothing is forthcoming; they didn’t receive it. The said card, according to capital one, was activated using my information and even the card was activated on from my Home phone. I extensively check all my phone records, to and from my phone, and the only I call I received was from capital one but no call was made to any of the capital one bank. In a nutshell they claimed that this call was made from phone despite all evidence pointing into different direction but still capital one remained adamant and seem not too bulged. The caller they also claimed requested for a pin when called to activate the card. My question now is, is this possible? I requested lost pins from my other banks and despite providing all answers to questions asked, they still refused (despite my plea) to give the pin over the phone but mailed to my address. those of you who are they, you ought to be very of CAPITAL ONE, they are full with craps that you wouldn’t believe the bunch of uninformed people that work for them. Each time I call, each person gives me different DOs and DONT of Capital One; all are contradictory. To the stakeholder in the bank, I will advise that you get with the high rank officials in the bank and express possible hoodlums working with Capital One Bank. My very guess at this point is that a capital one employee is involved in this fraud. WATCH OUT FOR CAPITAL ONE, DONT USE THEM IF YOU DONT HAVE IT. My battle still continues and I hope Juanda, my so called account executive will deem it fit to call me. The fight continues and I hope I wouldn’t have to pay the $400. I wish there is a law in place that prevent citizens from ceasing payment on such issues. But you know what, I don’t pay, my credit got pushed into the gutters.
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